Growth over stagnation
Challenge over comfort

Job Title: Executive Assistant
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‍Location: Belgrade, Serbia
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‍Working Hours: 14:00 – 22:00

Department: Client Solutions Team

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!
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‍Overview: The Executive Assistant will be essential in supporting our client CEO and managing various projects to drive operational efficiency and growth. We are seeking a highly organized and detail-oriented individual with strong project management skills. In this role, the Executive Assistant will collaborate with multiple departments to lead key initiatives and provide direct support to the CEO.

Responsibilities
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Executive Support:
- Provide comprehensive administrative support to the client’s CEO, including managing daily tasks, anticipating needs, and ensuring seamless workflow.
- Manage complex executive calendars by scheduling internal and external meetings, coordinating across multiple time zones, and prioritizing urgent tasks to optimize the CEO's time.
- Arrange detailed travel itineraries, including booking flights, accommodations, ground transportation, and preparing travel documents, ensuring all logistics are managed effectively and within budget.
- Prepare, proofread, and edit high-level documents, including emails, reports, and presentations for meetings, ensuring all materials are accurate, polished, and delivered on time.
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Operational Efficiency:
- Assist in designing and refining operational processes, ensuring all systems and workflows are optimized to enhance organizational efficiency and effectiveness.
- Conduct in-depth research and data analysis to provide actionable insights that support the client’s CEO's strategic decision-making, including industry trends, competitor analysis, and internal performance metrics.
- Act as a liaison between departments to ensure clear communication and alignment on company goals and projects, fostering a collaborative work environment.
- Identify opportunities for process improvements and implement best practices to streamline operations and drive continuous improvement.
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‍Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field.
- 2-3 years of proven experience as an Executive Assistant
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time management skills with the ability to handle multiple priorities effectively.
- Strong analytical thinking and problem-solving skills.
- Ability to work under pressure, meet tight deadlines, and manage competing priorities.
- Outstanding communication and interpersonal skills, with a collaborative and professional demeanor.
- Demonstrated ability to handle sensitive information with a high degree of discretion and confidentiality.

Job Title: Staff Accountant
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‍Location: Belgrade, Serbia
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‍Working Hours: 14:00 – 22:00

Department: Client Solutions Team

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!
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‍Overview: The Staff Accountant is tasked with managing monthly international accounting duties, including the preparation and review of account reconciliations and monthly financial reports. This role supports key accounting initiatives, such as standardizing reconciliation processes and implementing process improvements. It is a fast-paced, challenging position that offers substantial opportunities for personal growth within a company poised for continued explosive global expansion over the coming years.

Responsibilities
- Execute month-end close activities, ensuring timely and accurate monthly reporting packages.
- Prepare and reconcile corporate general ledger accounts, including intercompany and VAT accounts.
- Assist in the preparation of annual financial statements.
- Prepare monthly journal entries related to depreciation, amortization, payroll, eliminations, and other corporate accounts.
- Conduct research and draft documentation related to technical accounting pronouncements, as needed.
- Provide supporting documentation for the Tax Manager in the preparation of annual corporate tax filings.
- Address and resolve queries from external auditors as required.
- Support the development and implementation of global policies and procedures.
- Perform other duties as assigned.
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Qualifications:
- 1-3 years of relevant work experience in accounting.
- Strong reconciliation and financial analysis skills.
- Experience with GAAP is preferred but not essential.
- Proficiency in Microsoft Excel and Word.
- Bachelor’s Degree in Accounting or an equivalent local qualification.
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‍Your Additional Skills and Abilities:
- Effective collaboration in a team-oriented environment.
- Ability to manage assignments and meet deadlines consistently.
- Self-motivated with a keen attention to detail and strong work ethic.
- Excellent organizational and time management capabilities.
- Strong written and verbal communication skills.
- Excellent interpersonal skills with the ability to interact effectively across international teams.
- Ability to perform efficiently both independently and collaboratively under pressure to meet specific deadlines.

Job Title: Corporate Housing Guest Services
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‍Location: Belgrade, Serbia
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‍Working Hours: 14:00 – 22:00

‍Department: Client Solutions Team

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!
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‍Overview: This role encompasses a range of customer-focused responsibilities that ensure seamless move-in and move-out processes, addressing client and service provider inquiries, maintaining accurate records, contributing to invoicing, and delivering an exceptional client and guest experience throughout their stay. The position involves the use of internal systems and predominantly email-based communication with clients and guests.

Responsibilities:
- Collect and input guest reservation and contact details into the system, collaborating closely with the reservations team.
- Coordinate and manage all necessary reservation paperwork.
- Schedule pre-arrival calls and oversee move-in procedures, promptly resolving any related issues.
- Deliver important notices, such as Intent to Vacate.
- Delivery of notices such as Intent to Vacate.
- Prepare and distribute comprehensive monthly reporting packages, including financial statements, commentary, AvP files, and other required documentation.
- Execute move-out procedures and address any post-departure concerns.
- Collaborate with guests and service providers to manage and resolve damage claims.
- Coordinate reservation extensions with clients, properties, and guests.
- Provide escalation support for complex guest, client, property, or provider issues.
- Work with the finance team to ensure that housing invoices align with the correct reservation dates and applicable rates.
- Assist, when necessary, with the setup of additional housing units, coordinating with furniture rental partners, utility providers, and cleaning services.
- Perform other related duties as they arise.
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‍Qualifications:
- Proven administrative experience, with bonus points for background in relevant industries such as hotel reservations, real estate, or serviced apartments.
- Proficiency with Microsoft Office Suite/O365 in a professional setting.
- Demonstrated ability to learn and utilize in-house specialist systems.
- Strong teamwork and collaboration skills.
- Ability to prioritize tasks effectively and apply sound problem-solving abilities.
- Client-centric mindset and a professional approach to all interactions.
- International travel experience or previous experience in a global work environment is a plus, though not required.
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‍Your Additional Skills and Abilities:
- Excellent multitasking and task management capabilities, with minimal supervision required.
- Strong aptitude for handling confidential information with discretion.
- Exceptional written and verbal communication skills, ensuring clarity and professionalism.
- Strong interpersonal skills, fostering positive and effective collaboration within a team environment.

Job Title: Accounting Analyst
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‍Location: Belgrade, Serbia
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‍Working Hours: 14:00 – 22:00

‍Department: Client Solutions Team

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!
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‍Overview: We are seeking an Accounting Analyst to join our team. The Accounting Analyst is responsible for international monthly recurring duties, including preparing journal entries and account reconciliations. The Accounting Analyst also serves as a key member of the organization, supporting business functions by providing financial direction and insight, including the reporting of value drivers and business KPIs. They help functions deliver short-term and long-term goals through proactive day-to-day support, challenge, influence, and insight. The Accounting Analyst will also co-own the annual planning process, rolling forecasts, and reporting to aid business decision-making and timely execution of initiatives. Strong interpersonal and communication skills are a must for this position.

Responsibilities:
- Prepare monthly journal entries for depreciation, amortization, payroll, eliminations, and other corporate accounts.
- Perform reconciliations of corporate general ledger accounts, including intercompany and VAT accounts.
- Assist in the preparation of annual financial statements, consolidated audit, and statutory audits of global entities.
- Analyze monthly financial results, including variances to budget and prior year for revenue, gross margin, and operating expenses.
- Prepare monthly margin reviews for all products and provide adjusting entry details to the GL Accounting team.
- Generate monthly reporting packages, including financial statements, commentary, AvP files, and other specified reports.
- Load monthly actual data and adjustments, as well as budget and forecast data, into NSPB.
- Work closely with budget holders to complete the budget and any ensuing forecasts for over 30 business units across the globe.
- Analyze financial and operational data, draw conclusions, and present recommendations or insight for decisions and actions.
- Oversee all financial and operational ad-hoc reporting requests by scheduled deadlines and develop efficient ways to produce and deliver key reporting/analysis.
- Partner with business leaders and Information Technology to enhance our existing operational and financial data reporting process, including working with internal stakeholders to identify reports or information needed.
- Perform ad-hoc projects, reporting, data analysis, and research as necessary.
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‍Qualifications:
- 1-2 years of relevant experience in accounting.
- Bachelor’s degree in accounting or equivalent work experience.
- Advanced MS Office Suite skills: Excel and PowerPoint power user.
- Global corporate experience (preferred).
- Relevant experience in financial planning and analysis (preferred).
- Experience with NetSuite and NSPB (Hyperion) (preferred).
- Use of Power BI or related dashboard products (preferred).
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‍Your Additional Skills and Abilities:
- Exceptional analytical skills, with extreme attention to detail, accuracy, and accountability, balanced with sound business judgment.
- Ability to multitask and prioritize/complete tasks with minimal support or supervision.
- Comfortable organizing, manipulating, and analyzing large sets of data.
- Able to handle confidential information.
- Exceptional communication skills, specifically the ability to communicate in a constructive and professional manner.
- Ability to articulate financial and operational data and insight in verbal and written formats.
- Strong interpersonal skills; works effectively with others in a collaborative team.

Job Title: Accounts Payable Manager
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‍Location: Belgrade, Serbia
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‍Working Hours: 10:00 – 18:00

‍Department: Client Solutions Team

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!
‍
‍Overview: We are looking for someone who wants to excel in being detail-oriented and enjoys working in a dynamic team and business culture, and is eager to keep steady bookkeeping and clean accounts. Due to the type of business we operate, it is quintessential to be fast but also accurate in both execution and communication.

Responsibilities:
- Owning the daily communications with suppliers and vendors, coordinating with the bookkeepers to ensure processes are followed and activity is accurately traced.
- Supporting our Customer Success team with continuous payments reconciliations and resolving AP queries.
- Providing administrative support to budget holders in the business.
- Partnering with the Finance Director to determine and execute on the company’s cash flow strategy.
- Producing reporting to help the business enhance its working capital.
- Owning some of the key controls around procurement and spend, including reconciliations of payments.
- Working with the Hospitality Growth Department to ensure alignment between AP/AR.
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‍Qualifications:
- 3-5 years proven work experience in AP, ideally within the Hospitality sector.
- Experience with Xero as an accounting software.
- Attention to detail and strong sense of ownership.
- Strong communication skills, both internally and externally.
- Self-starter with an agile attitude and smart business acumen.
- Manages work assignments to meet deadlines.
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‍Your Additional Skills and Abilities:
- Ability to multitask and prioritize/complete tasks with minimal support or supervision.
- Able to handle confidential information.
- Exceptional communication skills, specifically the ability to communicate in a constructive and professional manner.
- Strong interpersonal skills, works effectively with others in a collaborative team.

Job Title: Accounts Receivable Manager
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‍Location: Belgrade, Serbia
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‍Working Hours: 10:00 – 18:00

‍Department: Client Solutions Team

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.

‍Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!
‍
‍Overview: We are looking for someone who wants to excel in being detail oriented and enjoys working in a dynamic team and business culture, and is eager to keep a steady bookkeeping and clean accounts. Due to the type of business we operate, it is quintessential to be fast but also accurate in both execution and communication.

Responsibilities:
- Generate and send out accurate invoices to customers in a timely manner, ensuring that all charges are correctly applied and documented.
- Manage and process incoming payments, including checks, wire transfers, and electronic payments, while ensuring correct allocation to the corresponding accounts.
- Monitor outstanding balances, follow up with clients on overdue payments, and implement effective strategies for timely collections to reduce delinquency rates.
- Regularly reconcile accounts receivable ledgers to ensure accurate reporting and resolve discrepancies between client payments and account balances.
- Prepare regular reports on accounts receivable status, aging reports, and collection performance, providing insights and recommendations to management for improving cash flow.
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‍Qualifications:
- 2-3 years proven work experience in AR, ideally within the Hospitality sector.
- Experience with Xero as an accounting software.
- Attention to detail and strong sense of ownership.
- Strong communication skills, both internally and externally.
- Self-starter with an agile attitude and smart business acumen.
- Manages work assignments to meet deadlines.
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‍Your Additional Skills and Abilities:
- Ability to multitask and prioritize/complete tasks with minimal support or supervision.
- Able to handle confidential information.
- Exceptional communication skills, specifically the ability to communicate in a constructive and professional manner.
- Strong interpersonal skills, works effectively with others in a collaborative team.

Job Title: Chief of Staff Associate
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‍Location: Belgrade, Serbia
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‍Working Hours: 14:00 – 22:00

‍Department: Office of the CEO

‍Who We Are?
‍We empower small and medium businesses to unlock their full potential, putting them on a level playing field with the big guys. We’re out to break barriers and redefine what’s possible - and we need someone who shares that vision.

‍Why This Role is Different?
This isn’t your average job. You’ll have the opportunity to shape your own career path. You won’t be just ticking boxes; you’ll be setting the pace, rewriting the rules, and pushing for more. We believe in Empowerment, Foresight, and Dedication - and we want someone who embodies those values every day.

‍Izinga Core Values:
Empowerment – Run the show!
‍Foresight – Ahead of the game!
‍Dedication – Get it done!
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‍What You’ll Do:
As our Chief of Staff Associate, you’ll go far beyond typical admin duties. You’ll:
- Be the CEO’s right-hand strategist: Anticipate needs, organize schedules, and keep the momentum going.
- Lead major projects: Oversee high-impact initiatives from concept to completion, making sure every detail aligns with our strategic goals.
- Optimize our operations: Design and refine processes, and dive into data to provide insights that shape big decisions.
- Connect the dots across teams: Act as the CEO’s bridge between departments, ensuring everyone is aligned and moving toward the same vision.
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‍Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field.
- 2-3 years of proven experience as an Executive Assistant, Project Manager, or in a similar capacity.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational and time management skills with the ability to handle multiple priorities effectively.
- Strong analytical thinking and problem-solving skills.
- Ability to work under pressure, meet tight deadlines, and manage competing priorities.
- Outstanding communication and interpersonal skills, with a collaborative and professional demeanor.
- Demonstrated ability to handle sensitive information with a high degree of discretion and confidentiality.

‍Ready to Make Your Mark?
This role goes beyond schedules and tasks - it’s about driving impactful change and creating a legacy. If you’re excited to join a team that thrives on bold ideas, embraces challenges, and is committed to making a real difference, we want to hear from you.

Let’s create something remarkable together!

Job Title: Insurance Claims Specialist

Location: Belgrade, Serbia

Working Hours: 14:00 – 22:00

Department: Client Solutions Team

‍Mission: We’re on a mission to give small and medium businesses the power to reach their full potential by shining a spotlight on their operational gaps, building killer systems for growth, and providing top-notch execution with our global talent.
‍
Vision: We have created a world where small and medium businesses are empowered to reach their full potential and can be on an equal footing with their larger counterparts.

Izinga Core Values:
Empowerment – Run the show!
Foresight – Ahead of the game!
Dedication – Get it done!

Overview: In the US, doctor’s biggest pain point is collecting from insurance providers. We’ve been asked by a very prominent East Coast medical practice to help with this problem. This industry in the US is a multi-million dollar industry. We’re looking for one or two people to start this program with us. Izinga has been around for 3 years and we service 40 plus companies in different industries. This is a new industry, if you’re interested in being ground level and potentially having a business built around you apply now.

‍Responsibilities:
- Overseas claim processing and payments from state/third-party providers.
- Responds to associated correspondence.
- Reviews all claims within designated alpha and discipline on the Accounts Receivable.
- Monitors charges and verifies correct payment of claims.
- Keeps detailed documentation regarding AR collection follow-up efforts.
- Gathers data on daily, monthly, and yearly basis to determine credit status of insurance accounts.
- Appeals/Responds denial letters on claims and follows up/responds on requests for information.
- Audits and reviews claim payments reports for accuracy and compliance.
- Researches and resolves claim problems.
- Performs various collection actions including contacting patients by phone and resubmitting claims to third-party carriers.
- Prepares claim reports for administration and finance on utilization and claim payment turnaround time. Identifies exceptional claims for review.
- Uses collection management reports/queues to keep accounts receivable current.
- Initiates payment recovery for stop loss reinsurance, worker’s compensation, etc.
- Works a minimum of twenty-five (25) files per day for commercial insurance and Medicare will be responsible for more files per day.
- Other responsibilities as assigned.

‍Requirements:
- High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
- Proven experience in claims and payment processing within a healthcare setting.
- Strong understanding of medical billing codes, terminology, and insurance processes.
- Excellent attention to detail and accuracy in data entry.
- Proficient in using relevant software and databases.
- Effective communication and interpersonal skills.
- Ability to work collaboratively in a team environment.
- Knowledge of healthcare compliance regulations and standards.